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Did you know?
- U.S. economic impact
• Estimated at $740 million in direct activity and business brought to the network of some 1,000 vendors
- Industrial footprint
• Nearly 1 million square feet
• Production/assembly facilities at Grand Prairie, Texas & Columbus, Mississippi
- American Eurocopter’s heritage
• Our products have been flying in the USA since 1957
- American Eurocopter’s heritage
• Our first U.S. sales partnership was established in 1963
- American Eurocopter’s heritage
• Our first U.S. manufacturing partnership was established in 1969
- American Eurocopter’s heritage
• Our SA.313 Alouette II was the first ever light turbine helicopter to enter civil operation in the U.S. (with PHI)
- American Eurocopter’s heritage
• We have been a fully-owned U.S. helicopter manufacturer since 1974
- #1 in the marketplace
• We have been the #1 producer of civil turbine helicopters in the U.S. for 9 of the past 10 years
- #1 in the marketplace
• We are #1 in four market segments
- The broadest product range
• From the 2 ton EC120 to the 11 ton EC225
- A Hollywood star
• Our AS350 AStar is one of the most popular helicopters used in the movies!
- Neighborly-friendly
• Our Fenestron-equipped helicopters are some of the quietest available
- Over 2,500 aircraft delivered
• To U.S. operators since 1957
- Around the world
• Our U.S. aircraft fly the equivalent of 3,500 flights around the world each year
Technical support > Overview
Overview
At Eurocopter, we have made widespread changes to customer service and are able to respond with support so comprehensive, it meets the needs of every customer, every time.
We are working hard to provide the individualized attention our customers require - in the areas of technical support, component repair and overhaul services, parts and spares support, technical publications and training programs.
We’re committed to the continued support of our customers with the development of new technology based on direct customer interaction. We are moving forward with services that redefine customer satisfaction. It all results from a passionate attitude that challenges us to listen, innovate and respond.
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View the 2010 HAI Briefings.
