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Customer Support > Support Services Group

Support Services Group

Larry Roberts
VP, Sales, Marketing and Customer Support

Phone: 972-641-3662
E-mail: customer_support@eurocopterusa.com

Director, Supply Services Group
Lisa Giacomel
Phone: 972-641-5050
Fax: 972-641-3775
E-mail: lisa.giacomel@eurocopterusa.com

Senior Supply Services Manager
Shastri Dookie
Phone: 972-641-5073
Fax : 972-641-3775
E-mail: shastri.dookie@eurocopterusa.com

Supervisor, Supply Services
Tracy Atterbury
Phone: 972-641-3671
Fax : 972-641-3775
E-mail: tracy.atterbury@eurocopterusa.com

Repairables Group

Manager
Rick Shelby

Phone: 972-641-3705

Kevin Freeman
Phone: 972-641-3626

Jessica Batson
Phone: 972-641-5040

Juan Rojas
Phone: 972-641-3458

Walter Miller
Phone: 972-641-3485

PBH Administrator
Jeremy Hurd
Phone: 972-641-5075

 

Rental & Repairables

Coordinator
Bob Williams

Phone: 972-641-3750

 

Government Programs

Administrator
USCG
Teresa Minix
Phone: 972-641-3675

Customer Services Representatives

Jennifer Cantrell
Phone: 972-641-5018

Daniel Guillen
Phone: 972-641-5055

Laura Hill
Phone: 972-641-3701

Derran O'Neal
Phone: 972-614-3786

Danny Raiford
Phone: 972-641-3453

 

Supply Services Customer Managers

Joe Gray
EMS, Service Centers, Subsidiaries
Phone: 972-641-5076

Robert Houston
Parapublic
Phone: 972-641-5084

Stephanie Marziou
USCG
Phone: 972-641-3470

Clay Patton
PHI
Phone: 972-641-3424

Brian Swift
Air Methods, Business Aviation
Phone: 972-641-5077

Tom Belew
Oil and Gas, Tour, Utility
Phone: 972-641-3641

 

Supply Services Group
Fax: 972-641-3775

Repairables Group
Fax: 972-641-3688

Spares AOG
Fax: 972-641-3661

After Hours AOG Service (weekdays before 7:00 a.m. and after 7:00 p.m., weekends and holidays)
Phone: 1-800-Copter-1

To request the American Eurocopter Spares Catalog (owners and operators only)
E-mail: customer_support@eurocopterusa.com